Service

Giving you answers

Life insurance is important but it’s not always simple.

If there’s something in one of your policies that you don’t quite understand our customer service team are there to help translate insurance speak into something you’ll understand.

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We’re constantly looking for ways to improve our service to you.

It’s possible your insurance has benefits you’re not even aware of. If it’s been awhile since you joined us, talk to your adviser or give us a call. We’re more than happy to tell you about all the great things available to you.

Our product team keep a close eye on our offering. Their job is to keep the products we sell competitive with the market and pass on any new benefits to existing customers where possible. All of that means we are working to deliver continuing value for you.

As time goes by the things you need change.

Don’t hesitate to contact us or your financial adviser if you think your insurance could be updated. We’ll be happy to talk you through the options and your adviser will be able to help you weigh up what’s best for you now.

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"Life insurance is important but it’s not always simple. We’re experts at translating insurance speak into something you’ll easily understand. We won’t keep any secrets from you."

Courtney Graham Customer service

Make sure we stay connected.

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