Fidelity Life COO Ian Clancy steps up into Acting CEO role.

Media release

15 March 2023

New Zealand’s largest locally owned life insurer Fidelity Life has appointed the company’s Chief Operating Officer (COO) Ian Clancy as Acting Chief Executive Officer (CEO) from 3 April, replacing the departing Melissa Cantell. 

Ian will lead Fidelity Life for six months whilst the Board undertakes a search for a permanent CEO.  

Fidelity Life Chair Brian Blake says the company’s Board is highly confident Ian will maintain the company’s transformation momentum. 

“The Board has worked closely with Ian in his current role of COO and has absolute confidence in his ability to guide Fidelity Life through the next six months. As COO he has had accountability for our enterprise transformation and has played a key role in progressing Fidelity Life’s customer led strategy over the two years that he has been with us. 

“We’re delighted with Ian’s appointment and are looking forward to working with him in his new capacity over the coming months.” 

Ian has extensive leadership experience in financial services and has led major operations and transformation programmes in large organisations in NZ, Australia and the UK.  

Melissa Cantell will step down on 31 March 2023 but will remain in the business during April to support a smooth transition to Ian. Her last day will be 28 April 2023. 

“The Board thanks Mel for her leadership and achievements over the last two and a half years and wishes her well in her next role as CEO of Aon NZ,” says Brian. 

“Fidelity Life is in a strong position and, with Ian in place as Acting CEO, it’s very much business as usual for our people, our advisers and our partners. We’re united behind our purpose to give New Zealanders certainty to enjoy a more rewarding life and are fully focussed on helping more New Zealanders get the benefits of insurance protection.”