A helping hand.
Financial relief for customers impacted by the
recent drought.
Our thoughts are with those of you impacted by the recent drought in Taranaki. To support you during this time, we’ve developed a relief offer for customers suffering from financial hardship.
The area included in the relief offer is stated in the medium-scale adverse event declaration announced by the Government on 27-February 2025.
We’ve also extended this support with an additional offer to drought-affected customers in Northland, Waikato, King Country, Horizons (Manawatū-Whanganui) and Marlborough-Tasman – areas named in the medium-scale adverse event declaration announced by the government on 7-March 2025.
You can find all the details below.
What’s available to you.
If you’ve been suffering financial hardship as a direct result of the recent drought in the affected areas included in the medium-scale adverse event declaration announcements and can supply evidence, and we accept your application, we’ll waive your premiums for up to 3-months with the potential to extend for up to a further 3-months, whilst keeping your cover in place. For all the details, including eligibility criteria and terms and conditions, read our overview.
If you're in Taranaki:
If you're in Northland, Waikato, King Country, Horizons (Manawatū-Whanganui) or Marlborough-Tasman:
Here when you need us.
If you’ve been directly impacted by the recent drought, please talk to your adviser before making any decisions or reach out to us at assistance@fidelitylife.co.nz.
Not eligible for this relief offer, but concerned about paying your premiums?
If you’re facing financial hardship, don’t worry - you have other options to help keep your policy in place while you get back on your feet. You should talk though your options with your adviser in the first instance to understand what’s best for you or contact our team at assistance@fidelitylife.co.nz - we’re here to help.