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Our office hours are 8am - 5pm, Monday – Friday.
We’re closed on public holidays.
Existing and new customers:
customerservice@fidelitylife.co.nz
Fax 09 308 9953
Life 360 and Business 360 customers:
If you’re phoning from outside New Zealand:
Westpac life insurance customers:
Our office hours are 8.30am – 5pm, Monday - Friday.
westpac.insurancehelp@fidelitylife.co.nz
If you’re phoning from outside New Zealand:
* Fidelity Life has an A- (Excellent) financial strength rating from A.M. Best. The rating scale that this rating forms part of is available for inspection at our offices. For more information please visit Fidelity Life financial strength page.
Disclaimer – the information contained in this webpage is a convenient summary of the key points of this insurance policy and is general in nature. It is not, and is not intended to be, a policy document.
Details of definitions, benefits, standard exclusions/limitations, terms and conditions are contained in the full policy documentation which is available from your financial adviser. Please refer to current policy wordings for specific details. This webpage does not provide a personalised financial advice service.