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Claims we've paid.
Learn about claims we’ve paid.
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Claims we've paid
We paid out on 93% of all claims in our last financial year.
The highlights.
1-July 2023 to 30-June 2024.
Chances are we’ve helped a New Zealander near you. You can rely on us to be here for you when it matters most.
299,693
New Zealanders insured.
93%
of all new claims
were accepted.
2,209
new customer claims
were accepted.
$241.5m
paid out in all claims.
Claims paid 1-July 2023 to 30-June 2024.
Cancer
accounted for 35%of new claims we accepted.
Most common were breast cancer, lung cancer & prostate cancer.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Cardiovascular
conditions accounted for 17%of new claims we accepted.
Most common were heart attack, heart disease* & heart failure.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Injury to bones,
muscles, limbs & joints accounted for 14%of new claims we accepted.
Most common were shoulder, knee & hand injuries.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Neurological
conditions accounted for 10%of new claims we accepted.
Most common were stroke, dementia & Alzheimer's disease.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Respiratory
conditions accounted for 4%of total claims we paid.
Most common were pneumonia, lung disease & severe asthma.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Other organ
disorders accounted for 2%of total claims we paid.
Most common were renal failure, multiple organ failure & deafness.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
*Reference to a condition or body part has been simplified for the purposes of this webpage. All claims are subject to the satisfaction of the medical condition set out in the relevant policy wording. Get in touch with an adviser for more information.
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