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Claims we've paid.
Learn about claims we’ve paid.
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Claims we've paid
We paid out on 91% of all claims in our last financial year.
The highlights.
1-July 2022 to 30-June 2023.
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91%
of all new claims were accepted.
1,546
new customer claims were accepted.
$149.2m
paid out in all claims.
Claims paid 1-July 2022 to 30-June 2023.
Cancer
accounted for 31%of new claims we accepted.
Most common were breast cancer, skin cancers & prostate cancer.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Injury to bones,
muscles, limbs & joints accounted for 19%of new claims we accepted.
Most common were ankle/foot, hand & knee injuries.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Cardiovascular
conditions accounted for 17%of new claims we accepted.
Most common were heart attack, heart failure & heart disease*.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Neurological
conditions accounted for 10%of new claims we accepted.
Most common were stroke, dementia & benign brain tumour.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Respiratory
conditions accounted for 7%of total claims we paid.
Most common were pneumonia, lung disease & chronic lung failure.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
Infectious & inflammatory
diseases accounted for 4%of total claims we paid.
Most common were septicaemia & coronavirus.
Note:
All percentages displayed have been rounded to the nearest whole number. They indicate the number of claims paid for each category.
*Reference to a condition or body part has been simplified for the purposes of this webpage. All claims are subject to the satisfaction of the medical condition set out in the relevant policy wording. Get in touch with an adviser for more information.
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